💡 Available for Freelance Projects

I Solve Real Business Problems
With AI

No fluff. No buzzwords. Just custom AI solutions that work.

Freelance AI Solutions Engineer specializing in intelligent automation, API integration, and building custom tools that save companies thousands of hours. If you have a repetitive problem, I'll build the AI to solve it.

95% Automation Rate Achieved
30s Avg. Response Time
$50K+ Saved Annually per Client
7+ Production Systems

What I Actually Do

I don't just talk about AI. I build systems that solve real problems for real businesses.

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Intelligent Ticket Automation

Stop drowning in support tickets. I build AI systems that automatically categorize, route, and even resolve common issues - achieving 95%+ automation rates.

  • Auto-categorization & routing
  • AI-powered responses
  • Knowledge base integration
  • 30-second avg resolution
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Custom API Integration

Your tools don't talk to each other? I create seamless integrations between your systems - CRM, ticketing, email, cloud services, and more.

  • Multi-platform orchestration
  • Real-time data sync
  • Error handling & monitoring
  • Enterprise-grade security

Workflow Automation

Spending hours on repetitive tasks? I identify bottlenecks and build intelligent automation that handles the boring stuff while you focus on growth.

  • Process analysis & optimization
  • Custom automation scripts
  • Email & document processing
  • Scheduled task execution
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AI-Powered Tools

Need a custom tool that thinks? I build intelligent systems using GPT, Claude, or local LLMs for classification, analysis, content generation, and decision-making.

  • Text classification & analysis
  • Intelligent data extraction
  • Content generation
  • Cost-optimized AI (local LLMs)
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Business Intelligence

Turn your data into decisions. I create custom dashboards, reporting systems, and analytics tools that show you what actually matters.

  • Real-time dashboards
  • Automated reporting
  • KPI tracking & alerts
  • Data visualization
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Problem Solving

Got a unique challenge? I love solving problems others say are "impossible." If it's repetitive, manual, or broken - I can probably automate or fix it.

  • Custom solution design
  • Technical consulting
  • Rapid prototyping
  • Production deployment

Problems I've Solved

Real projects. Real results. All production-ready and documented.

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TicketZero AI

Built an AI-powered support ticket automation system that reduced manual ticket handling from 100% to 5%. Integrates with Zoho Desk, Microsoft Graph API, and local LLMs for intelligent categorization and auto-resolution.

Python AI/ML Zoho API Microsoft Graph

💰 Business Impact

95% automation rate • 30s avg resolution • $50K+ annual savings

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MSP Automation Platform

Developed multi-tenant automation platform for Atera RMM with Azure Graph API integration, real-time monitoring, and Docker deployment. Handles ticket automation for multiple MSP clients simultaneously.

Python Atera API Azure AD Docker

💰 Business Impact

Multi-tenant support • Real-time monitoring • Enterprise scalability

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AI Ticket Classifier (PyPI Library)

Created pip-installable Python library for intelligent ticket classification using pattern matching and LLM-powered analysis. Supports OpenAI, Azure, and local LLMs with 94% accuracy.

Python Library PyPI OpenAI Local LLM

💰 Business Impact

94% accuracy • Pip installable • Multi-provider support

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LLM Cost Calculator

Built real-time cost comparison tool for 25+ LLM models across 6 providers. Helps businesses choose the most cost-effective AI solution with annual projections and breakeven analysis.

JavaScript Web App Cost Analytics

💰 Business Impact

25+ models compared • Real-time pricing • ROI calculator

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Real-Time API Latency Monitor

Zero-dependency browser tool monitoring 6 LLM APIs simultaneously with real-time charts and statistics. Built with vanilla JavaScript and HTML5 Canvas for maximum performance.

Vanilla JS HTML5 Canvas Real-time

💰 Business Impact

Zero dependencies • 6 APIs monitored • Real-time insights

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Intelligent Email-to-Ticket Parser

Automated email processing system that converts support emails into structured tickets with automatic priority classification, category detection, and routing. Eliminates manual ticket creation.

Python NLP Email Processing

💰 Business Impact

Auto categorization • Smart priority • Zero manual input

Let's Build Something

Have a problem that needs solving? Let's talk. I work with startups, SMBs, and enterprises on custom AI solutions.

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Location
Orlando, FL • Remote Worldwide